Frequently Asked Questions

Use our Request a Quote form and choose the relevant service (Forest, Commodities or Logistics). Include dimensions/grade, quantity, delivery point and target date. We’ll confirm availability and lead times by email.

Lead times depend on product and route. For sawn timber, allow picking/packing plus drying/finishing when applicable. For grains, allow cleaning and bagging (or bulk loading) time. Logistics lead times vary by distance and border posts. We’ll share ETAs with your quote.

Minimums depend on the service:

• Forest: typically quoted per m³; bundles for export packing.
• Commodities: quoted per MT or per bag (25/50kg); bulk loads where applicable.
• Logistics: depends on vehicle type and lane (e.g., 3–30 tons, FTL/LTL options).

Species and grades change by season and stock. Tell us your requirements in the Forest or Commodities pages, or submit a quote and we’ll confirm current availability.

Yes. For timber we support target moisture content, planed/edged finish, and custom dimensions. For grains we can provide cleaning, grading, and moisture ranges aligned to contract specs.

Timber: palletized/strapped bundles, export-ready. Grains: bulk or 25/50kg bags with batch IDs. Documentation may include invoices, packing lists, permits (e.g., TBS/phytosanitary), and customs entries for cross-border moves.

We serve Tanzania and the East African corridors (EAC). For routes, transit times, and border formalities, see Logistics or request a quote.

Terms depend on product, volume, and customer profile. Share your requirements via Request a Quote and we’ll include terms with pricing and ETAs.

Please report within the timeframe on your invoice/contract with photos, batch IDs, and delivery notes. We’ll assess promptly and propose a remedy in line with contract terms.

Email info@saragire.co.tz or call +255 754 278 176. You can also send a message on the Contact page.